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Overview of Malaga

Come Live in Malaga

Have you ever dreamt of living and working in a charming, sunny locale in the south of Spain? Do you want to find your paradise within its widely loved beaches? We’re offering you the opportunity of a lifetime!

Join our international team and come live in Málaga. Everyone is talking about the ‘new normal’ and what that means for the world - we know how much we’ve adapted in figuring out what it means for us. What could it mean for you? Perhaps an adventure somewhere new?

We’ll take care of all your relocation requirements and provide you with everything you'll need to start your new journey. Let’s get in touch and we can present you with our new relocation program.

I'M INTERESTED
Fun Facts about Malaga

Who are we?

We are a global customer care provider, offering future-proof, customer-facing concepts delivered by our international team of local specialists. We support our clients’ digital agenda by combining our core services with leading digital capabilities and tools, providing services in 33 languages to international brands in various industries. In short, clients come to us to take care of their customers.

We have a lot of experience with relocation programs. This is a great opportunity for speakers of different languages from all over Europe to become part of our team and join us in one of the most beautiful seaside cities — sunny Málaga.

 

What kind of work do we do?

We are looking for new members to join our team who will provide customer support. In joining our Málaga office, your job would entail communicating with our clients’ customers via phone and email. All the details are project-dependent, and we’ll be glad to have an opportunity to talk to you about everything we can offer.

Transcom employees in Malaga

About the job

We are offering you a job that would involve providing customer support via phone and email; making sales is not part of the job. You would help customers with questions related to TV, internet or fixed telephony. Customer inquiries could be related to any part of the business, such as available tariffs, received invoices, technical support, administration, etc.

We will provide you with training that will prepare you for any kind of customer inquiry. If you have any questions you need help with, your colleagues will be able to assist you. We embrace team spirit and provide all our customer service representatives with training and knowledge bases that help them in their job.

Girl working in Transcom Malaga Call Center

About relocation

We know that moving to a new place is a big step! That’s why we’ll completely support you with the following:

  • Flight tickets
  • Accommodation — we’ll cover your first month’s accommodation costs
  • You would have fully equipped working place organized in the hotel
  • Assistance in completing all necessary paperwork, i.e. medical insurance
  • HR team support
    • Before arrival, you’ll be in contact with our local HR team to ensure that all important formalities have been taken care of
    • Upon arrival in Málaga, you’ll meet the local HR team

First days in Málaga

Who better to welcome you to your new home than someone who knows the city and is already familiar with relocating there? We’ll introduce you to your first friend in Málaga, your Buddy.

Your Buddy will be there to answer any questions, show you the best places in town, and possibly become a friend for life. They will organise a first phone call welcoming you to Transcom, walk you through relocation steps, greet you at the airport upon arrival, travel with you to your hotel, show you the city, and fully support you during your first days in Málaga.

COVID - Safe relocation

Our relocation specialist will be available to help you relocate by following all official COVID-related restrictions in Málaga. These are some elements of relocation we’d provide you with:

  • You’d be safely picked up from the airport and taken to your hotel
  • Upon arrival, you would self-isolate for two weeks at the paid hotel
  • You would have a fully equipped workplace organized for you at the hotel
  • You’d complete your first two weeks of training virtually from the hotel
  • You’d join our WhatsApp chat group with other NH colleagues, HR representatives and technical support team
  • You’d have your first office visit and excursion after the self-isolation period
  • We would support you with health care and insurance

And much more...

Employee Experiences

Opportunities

Hrvoje, Croatia

"I love this job because of the extremely attractive service we represent. I would recommend it to anyone who wants to work in a healthy environment and a positive atmosphere among colleagues. The business is extremely diverse and provides everyone with the opportunity to prove themselves and thrive within their project."

Great handling of COVID-19

Julia, Estonia

“During the challenging pandemic times, Transcom showed itself in a really good way: nobody lost their job because of COVID-19. We started working remotely, but the office was still open in case someone couldn't work from home.”

Company for everyone

Karla, Croatia

“I love my job at Transcom because of the positive work atmosphere, healthy environment and wonderful people (now already friends) I work with. I would recommend it to any person, regardless of age.”

Colleagues for life

Alesia, Latvia

"I’m very lucky to have such smart people in my team and such helpful colleagues, so I think we are going to rock it!"

Team work

Nikita, Estonia

“I really appreciate the experience I’ve gained. Most important for me has been learning about customer service and managing tasks efficiently.”

Atmosphere

Elmar, Azerbaijan

“The best part about working in Transcom is friendly colleagues, good working conditions and open-minded managers.”